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The category Category field is optional and serves is used to group processes into categories. Thus in "Start requests", the processes are grouped into folders and subfolders sub-folders that represent their categories and subcategories, making it easy for users to locate them. To add a subcategory, you only need to enter the category, a dot and subcategory.
Example: To create the category HR and the subcategory Benefits, simply enter HR.Benefits in this field.