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If notification cleanup settings are not edited, read notifications with over six months are deleted by default. However, notifications that require user actions are not deleted until an action is performed.

Informações
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Detailed information about each option for receiving notification displayed in the tabs can be obtained in Notification options.

 

Estado
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Basic Path

 

01. From the main menu, click on Control panel.

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05. If the cleanup feature for all notifications and read notifications is enabled, click the Edit icon, located on the right side of each notification, to configure cleanup frequency.

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Required information:
Every
time period in which notifications must be deleted, which may be days, weeks or months.
Before
Time limit before which all notifications must be deleted.
Cleanup starts at
Date and time in which the notification cleanup process begins.
Maximum time
Maximum time during which notifications are deleted in batches.

06. Click Save.

07. Define the types of notifications that your company’s users can receive.

Painel
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The types of notifications available are:

  • E-mail: when enabled, it determines that the notifications from the company can be sent to users by e-mail. After you enable it, ON is displayed, indicating that the feature is active. When that feature is disabled, OFF is displayed.
  • Push: when enabled, it determines that push notifications from the company can be sent to users. After you enable it, ON is displayed, indicating that the feature is active. When that feature is disabled, OFF is displayed.

08. Define the notification options to be available for users to configure Documents, Processes, Portal, Collaboration, Learning and System events.

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Painel

For each event, the available types of notifications are:

  • Platform;
  • E-mail;
  • Push.

The configuration options available for each notification type in each event are:

  • Enable: when selected, it determines that the type of notification chosen for the event in question is available for users to use and is enabled by default;
  • Disable: when selected, it determines that the type of notification chosen for the event in question is available for users to use and is disabled by default;
  • Off: when selected, it determines that the type of notification chosen for the event in question is unavailable for users to use.

When enabling/disabling an event notification, a message is displayed informing that the configuration has been changed successfully.
You can filter events using the “Filter notifications " field.

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