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10. Click on Save draft to save the article and edit it later or Post to actually post it in document browsing so that other users can view it, according to the security criteria set.


View article

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01. Find and click on the name of the article you wish to view.

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You can perform some actions when viewing the article, such as viewing its properties, viewing social information, copying its link, among other options. For more information, see Document view.


Request additional permission for an article

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01. Find the article for which you wish to request additional permissions.

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Clicking on this option opens a window in which you can request additional permissions for the article. For more information, see Request additional permission for a folder or document.


View article attachments

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01. Find the article for which you wish to view the attachments.

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Clicking on this option opens a window in which you can view the article attachments. For more information, see View document attachments.


Define priority for an article

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01. Find the article for which you wish to define priority.

02. Enter the desired priority for the article in the Priority column. In the Priority column, click on the space corresponding to priority.

03Enter a numeric priority for the article and press the Enter key on the keyboard.

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The prioritization of folders or documents is used exclusively to sort them by priority in the documents browsing. You can define the priority for all document types that can be posted.

To view the content of a folder sorted by its priority, simply click on the Priority column. 

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For more information about article priority, see Define priority for a folder or document.

If the Priority column is not displayed in the folder containing the article, you can enable it by following the steps of the alternative path View folder content priority under Folder.


Perform a social action for an article

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01. Find the article for which you wish to perform a social action.

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For more information about social actions that can be performed for an article in document browsing, see Support folder or document, Comment on folder or document and Share folder or document


Follow article

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01. Find the article that you wish to follow.

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For more information on the Follow feature, see Follow document.


Define article as a favorite

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01. Find the article that you wish to define as a favorite.

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For more information about the Favorites feature, see see Define folder or document as favorite. 


Rename

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article

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You need to have modify permission for the article in order to rename it.


01. Find the article that you wish to rename.

02. Click on Image AddedMore options, located to the right of the article name.

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Clicking on this option opens a window in which you can rename the article. For more information, see Rename folder or document. 


Edit article

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01. Find the article that you wish to edit.

02. Click on Image AddedMore options, located to the right of the article name.

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Clicking on this option opens a window in which you can edit the article. For more information, see Edit folder or document properties, see Advanced document.

When editing a document a new field is displayed on this tab:

Version control
Version control form applied to the document. The available options are:

  • New review: when it is selected, all changes made result in a new reviewed version of the current document. It is normally used when the document has a slight change. As you choose this option, the contents of the document can be changed and its original creation date will be changed to the date it was last changed due to the creation of a new review.
  • New version: when it is selected, all changes made result in a new document version. It is normally used when the document has a substantial change in content. As you choose this option, the contents of the document can be changed and its original creation date will be changed to the date it was last changed due to the creation of a new version.
  • Maintain version: when selected, the current document version is maintained. It is used when the current document is no longer valid and it is necessary to replace all of the current content with new, updated content. If the document requires approval, the document’s previous content continues to be displayed until the new version/review is approved. As you choose the “Maintain review” option, the contents of the document can be changed and the date that the original version was created can be maintained, without creating a new version of the document.

04. Edit the properties which you wish.

05. Click on Confirm.


Cancel article draft

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01. Find the article for which you wish to cancel the draft that was previously saved.

02. Click on Image AddedMore options, located to the right of the article name.

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When clicking on this option, the content saved as a draft is deleted and the article will go back to displaying the content of the last version posted.


Restore article version

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01. Find the article for which you wish to restore an older version.

02. Click on Image AddedMore options, located to the right of the article name.

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Clicking on this option opens a window in which you can restore an older version of the article. For more information, see Restore document version.


Copy article

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01. Find and select the article that you wish to copy to another location.

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For more information on how to perform this action, see Copy and paste folder or document.


Cut article

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01. Find and select the article that you wish to cut to another location.

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For more information on how to perform this action, see Cut and paste folder or document.


Mirror article

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01. Find and select the article for which you wish to create a mirror document.

02. Click on More Mirror, located in the action bar on the top left of the window.03. Click on Mirror.

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Clicking on this option opens a window in which you can finish creating a mirror document of the article. For more information, see Mirror document.


Delete article

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01. Find and select the article you wish to delete.

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