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| default | true |
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| id | 001 |
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| label | Português |
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| SEJA BEM VINDO, Navegue por cada sessão e conheça mais do Framework de Serviços 2.0| Section |
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| image | https://tdn.totvs.com/download/attachments/636719845/introdu%C3%A7%C3%A3o.png |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648829661 |
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| description | Este guia irá fornecer todos os recursos necessários para o uso da metodologia. |
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| title | Introdução |
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| image | https://tdn.totvs.com/download/attachments/636719845/ciclo venda.png |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/display/MD/Ciclo+de+Venda |
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| description | Aborda todo o processo comercial, desde a arquitetura do projeto até o primeiro contato do time de serviços com o cliente após a assinatura da proposta. |
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| title | Ciclo de Venda |
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| image | https://tdn.totvs.com/download/attachments/636719845/mont e contro.png |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/display/MD/Monitoramento+e+Controle+do+Projeto |
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| description | Este grupo de tarefas tem o objetivo de garantir a boa comunicação do Projeto aos Stakeholders |
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| title | Monit. e Controle do Projeto |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase1.png?api=v2 |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648441027 |
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| description | É o alinhamento mais aprofundado das necessidades e expectativas, com definição do time do projeto e partes interessadas, revisão e confirmação do escopo, dos prazos e da estratégia em geral. |
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| title | Preparação |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase3.png?api=v2 |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648830222 |
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| description | É a construção de fato sobre o desenho detalhado e aprovado na fase anterior. A construção e testes são baseadas em Sprints com base no backlog. |
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| title | Realização |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase2.png?api=v2 |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/display/MD/02+FASE+-+Refinamento |
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| description | É o desenho efetivo da solução a ser entregue, sendo revisto os requisitos sobre a análise dos processos e eliminação de gaps do escopo e/ou processo. |
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| title | Refinamento |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase4.png?api=v2 |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648830251 |
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| description | É a execução das atividades de transição para entrada em produção e o período de acompanhamento ou Operação Assistida logo após a decisão de GO LIVE! |
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| title | Operação |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-papeiseresponsabilidades.png?api=v2 |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/display/MD/Matriz+de+Responsabilidades |
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| description | A Matriz RACI a seguir orienta a atribuição das responsabilidades ao time do projeto TOTVS, de acordo com os entregáveis e artefatos desta metodologia. |
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| title | Papéis e Responsab. |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-indicadores.png?api=v2 |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/display/MD/Indicadores |
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| description | Monitorar os indicadores de desempenho de uma empresa é fundamental para saber se ela está no caminho certo. |
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| title | Indicadores |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-colaboracao.png?api=v2 |
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| actionTitle | Acessar detalhes |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=655866051 |
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| description | A concretização de um projeto desta natureza não se deve apenas aos seus autores, mas antes, a todos aqueles que de forma direta ou indireta se envolveram. |
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| title | Colaboração e Agradecimentos |
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| default | true |
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| id | 002 |
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| label | Espanõl |
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| SEA BIENVENIDO, | Section |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/636719845/introdu%C3%A7%C3%A3o.png |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648829661 |
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| description | Esta guía le proporcionará todos los recursos que necesita para utilizar la metodología. |
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| title | Introducción |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/636719845/ciclo venda.png |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/display/MD/Ciclo+de+Venda |
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| description | Abarca todo el proceso comercial, desde la arquitectura del proyecto hasta el primer contacto del equipo de servicio con el cliente tras la firma de la propuesta. |
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| title | Ciclo de Ventas |
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| image | https://tdn.totvs.com/download/attachments/636719845/mont e contro.png |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/display/MD/Monitoramento+e+Controle+do+Projeto |
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| description | Este grupo de tareas tiene el objetivo de garantizar la buena comunicación del Proyecto a los Stakeholders |
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| title | Monitor y control de proyectos |
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| | Column |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase1.png?api=v2 |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648441027 |
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| description | Es el alineamiento más profundo de necesidades y expectativas, con la definición del equipo de proyecto y stakeholders, revisión y confirmación del alcance, plazos y la estrategia en general. |
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| title | Preparación |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase3.png?api=v2 |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648830222 |
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| description | En realidad, se basa en el diseño detallado y aprobado en la fase anterior. La construcción y las pruebas se basan en Sprints basados en la acumulación. |
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| title | Logro |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase2.png?api=v2 |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/display/MD/02+FASE+-+Refinamento |
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| description | Es el diseño efectivo de la solución a entregar, revisando los requerimientos en el análisis de procesos y eliminando brechas de alcance y/o proceso. |
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| title | Refinamiento |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase4.png?api=v2 |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648830251 |
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| description | Es la ejecución de las actividades de transición para la entrada en producción y el período de seguimiento u Operación Asistida justo después de la decisión de GO LIVE! |
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| title | Operación |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-papeiseresponsabilidades.png?api=v2 |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/display/MD/Matriz+de+Responsabilidades |
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| description | La Matriz RACI a continuación guía la asignación de responsabilidades al equipo del proyecto TOTVS, de acuerdo con los entregables y los artefactos de esta metodología. |
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| title | Funciones y respons. |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-indicadores.png?api=v2 |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/display/MD/Indicadores |
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| description | El seguimiento de los indicadores de desempeño de una empresa es fundamental para saber si va por buen camino. |
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| title | Indicadores |
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| Column |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-colaboracao.png?api=v2 |
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| actionTitle | Detalles de acceso |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=655866051 |
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| description | La realización de un proyecto de esta naturaleza no se debe sólo a sus autores, sino a todos aquellos que directa o indirectamente estuvieron involucrados. |
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| title | Colaboración y Agradecimientos |
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| BE WELCOME,Browse each session and learn more about the Services Framework 2.0| Section |
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| | Column |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/636719845/introdu%C3%A7%C3%A3o.png |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648829661 |
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| description | This guide will provide you with all the resources you need to use the metodology |
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| title | Introduction |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/636719845/ciclo venda.png |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/display/MD/Ciclo+de+Venda |
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| description | It's covers the entire commercial process, from project architecture to the first contact to the service team with the client after signing the proposal |
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| title | Sales Cycle |
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| image | https://tdn.totvs.com/download/attachments/636719845/mont e contro.png |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/display/MD/Monitoramento+e+Controle+do+Projeto |
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| description | This group of tasks has the objective of guaranteein the good comunication of the Project to the Stakeholders |
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| title | Monitor and Project control |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase1.png?api=v2 |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648441027 |
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| description | It is the deeper alignment of needs and expectations, with the definition of the project team and stakeholders, review and confirmation of the scope, deadlines and the strategy in general. |
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| title | Preparation |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase3.png?api=v2 |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648830222 |
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| description | It is actually building on the detailed and approved design in the previous phase. Building and testing is based on Sprints based on the backlog. |
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| title | Achievement |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase2.png?api=v2 |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/display/MD/02+FASE+-+Refinamento |
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| description | It is the effective design of the solution to be delivered, reviewing the requirements on process analysis and eliminating scope and/or process gaps. |
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| title | Refinement |
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| Page Banner |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-fase4.png?api=v2 |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=648830251 |
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| description | It is the execution of transition activities for entry into production and the follow-up period or Assisted Operation right after the decision to GO LIVE! |
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| title | Operation |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-papeiseresponsabilidades.png?api=v2 |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/display/MD/Matriz+de+Responsabilidades |
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| description | The RACI Matrix below guides the assignment of responsibilities to the TOTVS project team, according to the deliverables and artifacts of this methodology. |
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| title | Roles and Responsibilities |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-indicadores.png?api=v2 |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/display/MD/Indicadores |
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| description | Monitoring a company's performance indicators is essential to know if it is on the right track. |
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| title | Indicators |
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| image | https://tdn.totvs.com/download/attachments/652405845/bg-colaboracao.png?api=v2 |
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| actionTitle | Access details |
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| actionUrl | https://tdn.totvs.com/pages/viewpage.action?pageId=655866051 |
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| description | The realization of a project of this nature is not only due to its authors, but rather to all those who were directly or indirectly involved. |
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| title | Collaboration and Acknowledgments |
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