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The interface lists the applications assigned directly to the user's account or associated with the user's groups will be listed. Only the applications associated with the user can be removed through this screen. Through this screen, the user can only remove the applications they are associated with.

04. Locate the applications you want to remove, click More options , and then click Remove application.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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The Active Directory Provisioning panel displays the provisioning status of the user in Active Directory.

  • Provisioning enabled : Displays the AD in which the user is provisioned and the More details option to consult the Active Directory data (Account domain, Root DN, ObjectGUID, and ImmutableID).
  • Provisioning not configured : The Provision option is presented for in order to create the user to be created in one of the AD directories linked to the context of TOTVS Identity.
  • Provisioning available for configuration : If there are no ADs are linked  to to the company's context in Identity, the panel displays no information will be displayed in the panel, and the background color will be is gray.


Consult Details

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01. Access the Users menu.

02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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The Account domain, Root DN, ObjectGUID, and ImmutableID of the user synchronized with Active Directory will be are listed for consultationqueries.


Provision User

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01. Access the Users menu.

02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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The necessary data required for provisioning are:

Active Directory
Select the desired directory from those linked in Identity.

Root DN and Account Domain
The Root DN and Account Domain fields are automatically filled based on the selected Active Directory, but you can be edited edit them if desired.

Temporary Password and Re-enter Password
Enter the temporary password and repeat the password for confirmation. This password will be is assigned only to the user's account created in Active Directory.

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A request will be is sent to Active Directory via SmartSync to create the user in the chosen domain. After provisioning, the user will be able to authenticate with the Active Directory password in this Identity context, provided that the company's administration has enabled this feature.

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The MFA Authentication panel presents the status of this security feature for the user in questionat issue.

  • MFA authentication enabled : The configuration user has been completed by the userconfiguration, and the administrator can use the Disable option can be used by the administrator in case of loss or theft of the user's device.
  • MFA authentication disabled : The user has not yet configured multifactor authentication on their account.

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Disable User MFA Access

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This option allows you to configure the multifactor authentication configuration to be done again, in case of device change or removal of the account previously registered in the My Safe id ID application, for example.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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The justification is mandatory required and will be recorded in history; . You may later consult it can later be consulted in the audit report.

06. Click the Disable button.

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If the user is part of a group with mandatory required MFA, it is necessary they need to configure multifactor authentication again for to be granted access to Identity to be granted.


Resend Invitation

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This option is only displayed if the user status is in the Invitedstatus.

01. Access the Users menu.

02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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After selecting this option, the authenticated user copies the temporary password is copied to the clipboard of the authenticated user and must be passed their clipboard, which must pass it on to the user who needs access to Identity. Upon first login, the user is required to change this password.

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Temporary Deactivation

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This feature allows deactivating the user to be deactivated for a predefined period and after this period, to be automatically reactivated in TOTVS Identity.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

04. In Actions, click More options and then Temporary Deactivation.

05. Fill in the necessary information required.

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Start Date
The date when you want to deactivate the user should be deactivated. If you set the configured start current date is as the current start date, the deactivation may take a few hours to execute.

End Date
The date when you want to reactivate the user should be reactivated.

Description
Optional field to include more information about the deactivation.

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After saving, the temporary deactivation period will be displayed on the user's data screen displays the temporary deactivation period.

Temporary deactivation does not synchronize the status of the deactivated user in TOTVS Identity with Active Directory.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

04. Locate the Temporary Deactivation field and click Edit deactivation .

05. Adjust the necessary needed information.

06. Click Deactivate.

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The temporary deactivation period will be displayed on the user's data screen displays the temporary deactivation period.


Remove Temporary Deactivation Period

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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The user will is not be deactivated during the previously defined period.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

04. In Actions, click More options and then Deactivate user.

05. Confirm Click Deactivate to confirm the deactivation by clicking Deactivate.

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After confirming, the user will can no longer have access to the context in which they were deactivated, unless reactivated by an administrator reactivates them.

In contexts where the option Synchronize user status changes from Identity to Active Directory is is enabled, the user will is also be deactivated in Active Directory.

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This option is only available if the user status is in the Deactivatedstatus.

01. Access the Users menu.

02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

04. In Actions, click More options and then Activate user.

05. Confirm Click Activate to confirm the activation by clicking Activate.

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The user will regain regains full access to the account in the context.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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After confirming, the user's account will be is completely removed from the company and cannot be restored. The user will no longer have has access to the context of the TOTVS Identity from which they were you have removed them.

If the deleted user was imported from Active Directory, their account will is automatically be included in the Rejected list.

Nota
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In the process of deleting a user, there are asynchronous steps, and we also highlight that removing records can be resource-intensive regarding database processing time. Therefore, there may be a variation in the time it takes to delete each user from TOTVS Identity. For this reason, we recommend that refreshing the page after confirming the deletion , the user refresh the page to verify that the user in question has indeed been to make sure the user at issue is indeed removed.


Unlock User

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This option is only available if the user status is in the Lockedstatus, meaning they have been locked due to excessive login attempts.

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02. Locate the desired user in on the list.

03. Click on the user's name or on the View icon to open the respective page with the user's data.

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This way, the user will be is able to return to the login screen to authenticate or use the Forgot your password? option.

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