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In a Technical Support process for the IT area, anyone who encounters difficulties or has any issues with any tool used in the company can open a ticket, which can be for errors, permissions, questions, requesting help, etc.

In this case, we can define the assignment mechanism for this step – process Start component – as:

→ This means that anyone in the company can open a ticket to request support.

In a Supplier Payment process, the Accounts Payable department of the company, which consists of 5 employees, executes the last step. All of the employees are capable of taking on this step and making the actual payment, but only one person must take on the request.

Thus, we can define the assignment mechanism for this step – Activity component – as follows:

→ This means that when you send the request to the Make Payment step, all members of the Accounts Payable group see the request as pending, and any of the individuals can take it on. As soon as one person takes on the request, they become responsible for making the payment, and the interface no longer displays the request as a pending item for the rest of the group. Therefore, the assignment mechanism facilitates the distribution of activities among the group, so when one person finishes their current activity, they can take on the next pending one, ensuring a constant flow of requests.

Thus, we can define the assignment mechanism for this step – Activity component – as follows:

→ This means that when the request goes to the VPs Approval step, all members of the Vice-presidents group see the request as pending, and any of the individuals can take it on. 80% of the group members must to take on the step and take the same action (approve it) to reach the consensus for the request to proceed. Thus, the assignment mechanism ensures that the majority of vice presidents are aware of and agree with the campaign to launch it to the market, avoiding any type of information mismatch or misunderstandings.