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Speaking of help ...

The user manual help center is intended for end users of the platform. It , administrators and developers. It contains links for documentation related to the content displayed on the page, and also allows users to search for specific topics. The links are classified as follows: User Manual (User guide), Technical Documentation (Technical documentation) and How-to Videos (Fluig Learning).

  • User guide contains an overview of each feature and the steps required to perform the actions available in each one of them, as well as explanations about the data requested

...

  • and relevant information on how to use the

...

  • features.

 

Estado
subtletrue
titleLearn more

HTML
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Basic path

   

01. Click Settings, located in the upper-right corner of the platform and identified by a gear icon next to the user name. 

02. Click Help.

Expandir
titleLearn more

When pressing this option, it displays the full user manual for end users of the platform.

 

  • The Technical documentation provides technical and advanced documentation related to the platform’s server management, settings and development.
  • Fluig Learning offers tutorial videos with information about the platform’s development.

The content displayed in help center takes into account the language chosen by the user for the platform, giving preference to documentation available in the same language. If the document is not available in the language chosen, the Portuguese version is suggested.


Image Added

Acess the help center 

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01. Click Settings.

Painel

The location of the Settings menu depends on the Theme selected by the administrator. In the classic theme, the menu is located in the upper right corner of the page and identified by a gear-shaped icon. In the snowflake theme, it is in the upper left corner and is accessed through the user profile photo.

02. Click Help.

Painel

The documentation listed on the sidebar is related to the content displayed on the page when help is requested.

Dica

Users can also request help by clicking the Image Added icon, located on the upper right corner of the platform’s non-editable pages, such as Task Central and the Control Panel.


Search documentation

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01. Enter the term you wish to search for in the Search field.

02. The search starts automatically seconds after the terms are entered in the search field.

Painel

Users can also search for specific terms by clicking the magnifying glass icon next to the Search field.

03. The search results are listed below the search box, classified by the documentation type they represent.

Painel

The documentation types shown in help center are User Manual (User guide), Technical Documentation (Developer Portal), FAQs (Fluig FAQ) and How-to Videos (Fluig Learning).


Display more search results

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01. Enter the term you wish to search for in the Search field.

02. Click theSee more link displayed below the category results.

Painel

The See more link is only shown for categories that return more than six results for the term searched. When clicking the link, users are directed to the portal for the category chosen: User Manual (Fluig Help), Technical Documentation (Technical documentation), FAQs (Frequently questions) and How-to Videos (Fluig Learning), where they can find all the content related to the search.

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Informações
titlePlease note!

This documentation is valid from as of the update 1.6.5 .10 update. If you use a previous update, it - Liquid. Previous updates may contain different information different from than what you see on your platform.