Index

Speaking of help ...

The help center is intended for end users, administrators and developers. It contains links for documentation related to the content displayed on the page, and also allows users to search for specific topics. The links are classified as follows: User Manual (fluig HelpUser guide), Technical Documentation (Developer Portal), FAQs (fluig FAQ) and Technical documentation) and How-to Videos (fluig Fluig Learning).

• fluig Help User guide contains an overview of each feature and the steps required to perform the actions available in each one of them, as well as explanations about the data requested and relevant information on how to use the features.

• The Developer Portal Technical documentation provides technical and advanced documentation related to the platform’s server management, settings and development.

• fluig FAQ gathers answers to the most frequent questions asked by customers to the customer service team.

• fluig Fluig Learning offers tutorial videos with information about the platform’s development.

The content displayed in help center takes into account the language chosen by the user for the platform, giving preference to documentation available in the same language. If the document is not available in the language chosen, the Portuguese version is suggested.

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Basic path 

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Acess the help center 

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01. Click Settings.

02. Click Help.

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Search documentation

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01. Enter the term you wish to search for in the Search field.

02. The search starts automatically seconds after the terms are entered in the search field.

Learn more

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Users can also search for specific terms by clicking the magnifying glass icon next to the Search field.

03. The search results are listed below the search box, classified by the documentation type they represent.

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The documentation types shown in help center are User Manual (fluig HelpUser guide), Technical Documentation (Developer Portal), FAQs (fluig Fluig FAQ) and How-to Videos (fluig Fluig Learning).

 

Display more search results

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01. Enter the term you wish to search for in the Search field.

02. Click theSee more link displayed below the category results.

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