In a process of Simple budget approval, the person responsible for the approval prefers that the details be provided directly in the request form, so that when opening the request for analysis, the amount to be approved is already evident, without the need to open a document to see the information.
→ In this case, it is you do not necessary need to add any rules, just activate the option Prohibit attachments, which means that no attachments are allowed are allowed at this stage. The budget details must be added in the request form.
Multimedia
name
regra-simples-2.mp4
width
100%
page
Plataforma ❙ Regras para anexos em solicitações
autostart
true
space
fluig
height
5%
Specific rule
...
Specific rules You need to be combined combine specific rules with general rules to allow or require specific attachment characteristicsof the attachments, such as file name and extension.
It is possible to You can define, for example, that the user can only add attachments with a certain type of extensionare allowed , or to require that the attached file follows a predetermined naming pattern.
Check below some examples of specific attachment rulesfor attachments.
Painel
borderColor
#ebecf0
→ The attachment must be equal to 1 with the file name containing the term note at the beginning.
It is mandatory You are required to add an attachment that has the term note at the beginning of its name.
Painel
borderColor
#ebecf0
→ The attachment must be less than or equal to 2 with the extension equal to .zip.
It is You are allowed to add up to two attachments with the .zip extension or leave the step without attachments.
Painel
borderColor
#ebecf0
→ The attachment must be equal to 1 with the name and extension containing the term boleto at the beginning and the term .pdf at the end.
It is mandatory You are required to add an attachment that has the term boleto at the beginning of its name and that is a PDF document.
Painel
borderColor
#ebecf0
Estado
subtle
true
title
SCENARIO 1
In a ticket opening process for the IT department, the requester needs to send at least one image of the inconsistency that is occurring or of the resource for which they are requesting assistance. Only images of the PNG type are accepted. If possible, it is also interesting to send the log, but it must be in TXT format and is not mandatoryrequired.
Thus, you can set the rules can be defined as follows:
→ The attachment must be greater than or equal to 1 with the extension equal to .png.
It The requester is mandatory required to add at least one attachment that is an image with the .png extension. However, if the requester wishesdesired, they can add more attachments.
→ The attachment must be greater than or equal to 0 with the extension equal to .txt.
If the requester can obtain the log, they can attach it to the request to facilitate analysis. However, it is they are not mandatory required to attach it.
→ The attachment must be equal to 0 with the extension equal to .exe.
For security reasons, it is you are not allowed to add any attachment that has the .exe extension.
Multimedia
name
vídeo-regras-chamado.mp4
width
100%
page
Plataforma ❙ Regras para anexos em solicitações
space
fluig
height
5%
Painel
borderColor
#ebecf0
Estado
subtle
true
title
SCENARIO 2
In a payment request process for the Finance area, the requester must submit three documents: the electronic invoice, the payment slip, and a detailed list of the products or services acquired. The documents must be in PDF format and identified by the respective names "boleto", "fatura", and the invoice must be identified with the code "NF" at the beginning of the name.
Thus, the rules can be defined as follows:
→ The attachment must be equal to 1 with the name and extension containing the term boleto in the name and the term pdf in the extension.
It is mandatory You are required to add an attachment that has the name boleto and is a document with the .pdf extension.
→ The attachment must be equal to 1 with the name and extension containing the term fatura in the name and the term pdf in the extension.
It is mandatory You are required to add an attachment that has the name fatura and is a document with the .pdf extension.
→ The attachment must be equal to 1 with the name and extension containing the term NF at the beginning of the name and the term pdf at the end of the extension.
It is mandatory You are required to add an attachment with the characters NF at the beginning of its name and with the .pdf extension to identify it as the invoice. Attachments such as NF_10355.pdf, NF89665.doc.pdf, NF-58361.pdfwould be acceptedare acceptable.
Multimedia
name
regra-específica-2.mp4
width
100%
page
Plataforma ❙ Regras para anexos em solicitações
space
fluig
height
5%
Advanced rule
...
The You must set the advanced rules are defined from an expression that can use a combination of the following characters:
*(asterisk): allows for any characters to be present or absent before or after it.
Painel
borderColor
#ebecf0
Estado
subtle
true
title
EXAMPLE
boleto* → means containing the term boleto at the beginning of the name, which may or may not have any other characters after the term, including in the extension – allowed by *. Attachments such as boleto.pdf or boleto-janeiro.pngwould be acceptedare acceptable.
|(pipe): means "or" and allows defining multiple patterns.
Painel
borderColor
#ebecf0
Estado
subtle
true
title
EXAMPLE
.pdf|.doc|.docx|.txt → means it can be .pdf, .doc, .docx, or .txt – extensions allowed by | – which may have any name before the extension – allowed by *. Attachments such as processo.pdf or anotações.txtwould be acceptedare acceptable.
!(exclamation): means "different from" or "prohibited" and allows blocking a pattern.
Painel
borderColor
#ebecf0
Estado
subtle
true
title
EXAMPLE
!*.zip → means different from .zip – the extension is prohibited by ! – it can have any name before the extension – allowed by *. Attachments like boleto.pdf or processo.pngwould be acceptedare acceptable.
Check out some more examples of advanced rules for attachments.
Painel
borderColor
#ebecf0
→ The attachment must be equal to 1 with advanced condition fatura.pdf|nota.pdf.
It is mandatory You are required to add an attachment named fatura or nota with the .pdf extension. Adding You cannot add more than oneis not allowed.
Painel
borderColor
#ebecf0
→ The attachment must be any with advanced condition !server.*.
It is You are allowed to add any type of attachment with a name different from server and with any extension, or leave the step without attachments. The name server is prohibited.
Painel
borderColor
#ebecf0
→ The attachment must be greater than or equal to 3 with advanced condition boleto.pdf.
It is mandatory You are required to add at least 3 attachments, and you can add morecan be added, that contain the term boleto in the name and with the .pdf extension.
Painel
borderColor
#ebecf0
Estado
subtle
true
title
SCENARIO 1
In a Travel travel Reimbursement Request process for to the Finance area, the requester can submit proof of payment for the stay, transportation, and ticket if the trip was for an event. The proofs need to be in PDF and identified by name.
Thus, the rules can be defined as follows:
→ The attachment must be greater than or equal to 1 with advanced condition estadia.pdf|transporte.pdf|ingresso.pdf.
It is mandatory You are required to add at least one attachment, and you can attach morecan be attached, that contains the term estadia, transporte, or ingresso in the name and with the .pdf extension.
Multimedia
name
regra-avançada-1.mp4
width
100%
page
Plataforma ❙ Regras para anexos em solicitações
autostart
true
space
fluig
height
5%
Painel
borderColor
#ebecf0
Estado
subtle
true
title
SCENARIO 2
In a Purchase Requestfor Office Supplies process for process for office supplies to the Purchasing area, the requester needs to submit a photo of the requested material to serve as a reference and facilitate the purchase. This photo can be of various types.
Thus, you can set the rules can be defined as follows:
→ The attachment must be greater than or equal to 1 with advanced condition .png|.jpg|.jpeg|.bmp.
It is mandatory You are required to add at least 1 attachment with any name that is an image with one of the allowed extensions: .png, .jpg, .jpeg, or .bmp.
Multimedia
name
regra-avançada-2.mp4
width
100%
page
Plataforma ❙ Regras para anexos em solicitações
autostart
true
space
fluig
height
5%
...
Examples
...
We have gathered several scenarios here in which rules for attachments can be appliedyou can apply attachment rules. The examples include the rule, a help message to comply with the rule, and the results according to the scenario.
Examples of general, specific, and advanced rules are demonstrated. Click on each scenario to see its details.
...
Section
Painel
borderColor
#ebecf0
Toggle Cloak
id
@1
Require at least one attachment in the step.
Cloak
id
@1
trueRULE
→ The attachment must be greater than 0.
trueMESSAGE
→ It is mandatory You are required to add at least one attachment of any type.
Results
No attachment added.
Rule not met.
One attachment with the .pdf extension added.
Rule met.
One attachment with the .zip extension added.
Rule met.
One attachment with the .zip extension and one with the .pdf extension added.
Rule met.
One attachment with the .jpg extension added.
Rule met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rule met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@2
Prohibit attachment in the step.
Cloak
id
@2
To prohibit attachments in a step, it is you do not necessary need to create any rule; just activate the option Prohibit attachments, which determines that no attachments are allowed in the step.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@3
Require an attachment with the .zip extension.
Cloak
id
@3
trueRULE
→ The attachment must be equal to 1 with the extension equal to .zip.
trueMESSAGE
→ It is mandatory You are required to add an attachment with the .zip extension.
Results
No attachment added.
Rule not met.
One attachment with the .pdf extension added.
Rule not met.
One attachment with the .zip extension added.
Rule met.
One attachment with the .zip extension and one with the .pdf extension added.
Rule not met.
One attachment with the .jpg extension added.
Rule not met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@4
Require an attachment with the .zip extension AND an attachment with the .pdf extension.
Cloak
id
@4
trueRULES
→ The attachment must be equal to 1 with the extension equal to .zip. → The attachment must be equal to 1 with the extension equal to .pdf.
trueMESSAGES
→ It is mandatory You are required to add an attachment with the .zip extension. → It is mandatory You are required to add an attachment with the .pdf extension.
Results
No attachment added.
Rules not met.
One attachment with the .pdf extension added.
Rules not met.
One attachment with the .zip extension added.
Rules not met.
One attachment with the .zip extension and one with the .pdf extension added.
Rules met.
One attachment with the .jpg extension added.
Rules not met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rules not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@5
Require an attachment with the extension .zip OR .pdf.
Cloak
id
@5
trueRULE
→ The attachment must be equal to 1 with advanced condition .zip|.pdf.
trueMESSAGE
→ It is mandatory You are required to add an attachment with the .zip or .pdf extension.
Results
No attachment added.
Rule not met.
One attachment with the .pdf extension added.
Rule met.
One attachment with the .zip extension added.
Rule met.
One attachment with the .zip extension and one with the .pdf extension added.
Rule not met.
One attachment with the .jpg extension added.
Rule not met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@6
Require an attachment with the extension .zip and allow other types of attachments to be added or not.
Cloak
id
@6
trueRULES
→ The attachment must be equal to 1 with the extension equal to .zip. → The attachment can be any.
trueMESSAGE
→ It is mandatory You are required to add an attachment with the .zip extension.
Results
No attachment added.
Rules not met.
One attachment with the .pdf extension added.
Rules not met.
One attachment with the .zip extension added.
Rules met.
One attachment with the .zip extension and one with the .pdf extension added.
Rules met.
One attachment with the .jpg extension added.
Rules not met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rules met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@7
Prohibit attachment with the extension .zip and allow other types of attachments to be added or not.
Cloak
id
@7
trueRULES
→ The attachment must be equal to 0 with the extension equal to .zip. → The attachment can be any.
trueMESSAGE
→ It is You are not allowed to add an attachment with the .zip extension.
Results
No attachment added.
Rules met.
One attachment with the .pdf extension added.
Rules met.
One attachment with the .zip extension added.
Rules not met.
One attachment with the .zip extension and one with the .pdf extension added.
Rules not met.
One attachment with the .jpg extension added.
Rules met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rules not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@8
Require an attachment with the extension .zip and require at least one other type of attachment.
Cloak
id
@8
trueRULES
→ The attachment must be equal to 1 with the extension equal to .zip. → The attachment must be greater than or equal to 1 with a different extension from .zip.
trueMESSAGES
→ It is mandatory You are required to add an attachment with the .zip extension. → It is mandatory You are required to add at least one attachment with a different extension from .zip.
Results
No attachment added.
Rules not met.
One attachment with the .pdf extension added.
Rules not met.
One attachment with the .zip extension added.
Rules not met.
One attachment with the .zip extension and one with the .pdf extension added.
Rules met.
One attachment with the .jpg extension added.
Rules not met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rules met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@9
Require one or more attachments of image type.
Cloak
id
@9
trueRULE
→ The attachment must be greater than or equal to 1 with advanced condition .png|.jpg|.gif.
trueMESSAGE
→ It is mandatory You are required to add at least one attachment with the extension .png, .jpg, or .gif.
Results
No attachment added.
Rule not met.
One attachment with the .pdf extension added.
Rule not met.
One attachment with the .zip extension added.
Rule not met.
One attachment with the .zip extension and one with the .pdf extension added.
Rule not met.
One attachment with the .jpg extension added.
Rule met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@10
Allow only image type attachments, but without making it mandatory
required.
Cloak
id
@10
trueRULE
→ The attachment must be greater than or equal to 0 with advanced condition .png|.jp*g|.gif.
trueMESSAGE
→ Only You are only allowed attachments with the extensions .png, .jpg, .jpeg, or .gifare allowed.
Results
No attachment added.
Rule met.
One attachment with the .pdf extension added.
Rule not met.
One attachment with the .zip extension added.
Rule not met.
One attachment with the .zip extension and one with the .pdf extension added.
Rule not met.
One attachment with the .jpg extension added.
Rule met.
One attachment with the .pdf extension, one with the .zip extension, and one with the .jpg extension added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@11
Require an attachment with specific name and extension.
Cloak
id
@11
trueRULE
→ The attachment must be equal to 1 with the name and extension equal to the name containing the term server and the extension being .log.
trueMESSAGE
→ Only You are allowed only one attachment with the name server.logis allowed.
Results
No attachment added.
Rule not met..
An attachment server.log added.
Rule met.
An attachment abcserver.log added.
Rule not met.
An attachment server-2018.log added.
Rule not met.
An attachment server.txt added.
Rule not met.
An attachment server.log.zip added.
Rule not met.
An attachment server.zip added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@12
Require an attachment with a specific term at the beginning of the name and a specific extension.
Cloak
id
@12
trueRegras
→ The attachment must be equal to 1 with advanced condition server*.log.
trueMESSAGE
→ It is mandatory You are required to add an attachment with server at the beginning of the name and with the extension .log..
Results
No attachment added.
Rule not met.
An attachment server.log added.
Rule met.
An attachment abcserver.log added.
Rule not met.
An attachment server-2018.log added.
Rule met.
An attachment server.txt added.
Rule not met.
An attachment server.log.zip added.
Rule not met.
An attachment server.zip added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@13
Require an attachment with a specific term at the beginning of the name and extension.
Cloak
id
@13
trueRULE
→ The attachment must be equal to 1 with the name and extension containing the term server at the beginning and the extension the term .log at the beginning.
trueMESSAGE
→ It is mandatory You are required to add an attachment with server at the beginning of the name and with .log at the beginning of the extension.
Results
No attachment added.
Rule not met.
An attachment server.log added.
Rule met.
An attachment abcserver.log added.
Rule not met.
An attachment server-2018.log added.
Rule met.
An attachment server.txt added.
Rule not met.
An attachment server.log.zip added.
Rule met.
An attachment server.zip added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@14
Require an attachment containing a specific term in the name and at the beginning of the extension.
Cloak
id
@14
trueRULE
→ The attachment must be equal to 1 with advanced condition *server*.log*.
trueMESSAGE
→ It is mandatory to You are required to add an attachment that contains server in the name and .log at the beginning of the extension.
Results
No attachment added.
Rule not met.
An attachment server.log added.
Rule met.
An attachment abcserver.log added.
Rule met.
An attachment server-2018.log added.
Rule met.
An attachment server.txt added.
Rule not met.
An attachment server.log.zip added.
Rule met.
An attachment server.zip added.
Rule not met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@15
Prohibit attachment with a specific term in the name and allow other types of attachments to be added or not.
Cloak
id
@15
trueRULES
→ The attachment must be any with advanced condition !*server*.
OR
→ The attachment must be equal to 0 with advanced condition *server*. → The attachment must be any.
trueMESSAGE
→ It is not allowed to You cannot add an attachment that contains server in the name.
Results
No attachment added.
Rules met.
An attachment server.log added.
Rules not met.
An attachment abcserver.log added.
Rules not met.
An attachment server-2018.log added.
Rules not met.
An attachment server.txt added.
Rules not met.
An attachment server.log.zip added.
Rules not met.
An attachment server.zip added.
Rules not met.
An attachment boleto.pdf added.
Rules met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@16
Prohibit attachment with specific term in the name and require an attachment with another name.
Cloak
id
@16
trueRULE
→ The attachment must be equal to 1 with advanced condition !*server*.
trueMESSAGE
→ It is mandatory You are required to add an attachment that does not contain server in the name.
Results
No attachment added.
Rule not met.
An attachment server.log added.
Rule not met.
An attachment abcserver.log added.
Rule not met.
An attachment server-2018.log added.
Rule not met.
An attachment server.txt added.
Rule not met.
An attachment server.log.zip added.
Rule not met.
An attachment server.zip added.
Rule not met.
An attachment boleto.pdf added.
Rule met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@17
Require attachment with specific extension only if it has a specific name or any attachment of another extension.
Cloak
id
@17
trueRULE
→ The attachment must be equal to 1 with advanced condition server.log|!*.log.
trueMESSAGE
→ It is mandatory You are required to add an attachment with the name server and with the extension .log or any attachment with a different extension from .log.
Results
No attachment added.
Rule not met.
An attachment server.log added.
Rule met.
An attachment abcserver.log added.
Rule not met.
An attachment server-2018.log added.
Rule met.
An attachment server.txt added.
Rule met.
An attachment server.log.zip added.
Rule met.
An attachment server.zip added.
Rule met.
An attachment boleto.pdf added.
Rule met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@18
Require attachment with specific term at the beginning of the name and specific extension or any attachment of another extension.
Cloak
id
@18
trueRULE
→ The attachment must be equal to 1 with advanced condition server*.log|!*.log.
trueMESSAGE
→ It is mandatory You are required to add an attachment with server at the beginning of the name and with the extension .log or any attachment with a different extension from .log.
Results
No attachment added.
Rule not met.
An attachment server.log added.
Rule met.
An attachment abcserver.log added.
Rule not met.
An attachment server-2018.log added.
Rule not met.
An attachment server.txt added.
Rule met.
An attachment server.log.zip added.
Rule met.
An attachment server.zip added.
Rule met.
An attachment boleto.pdf added.
Rule met.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@19
Prohibit attachment with specific term in the name and allow any attachment with specific extension.
Cloak
id
@19
trueRULES
→ The attachment must be equal to 0 with the file name containing irpf in the middle. → The attachment must be any with the extension equal to .zip.
trueMESSAGES
→ It is You are not allowed to add an attachment that contains irpf in the name. → It is You are allowed to add any attachment with the extension .zip.
Results
No attachment added.
Rules not met.
An attachment declaracao-irpf.pdf added.
Rules not met.
An attachment abcserver.log added.
Rules not met.
An attachment server-2018.log added.
Rules not met.
An attachment server.txt added.
Rules not met.
An attachment server.log.zip added.
Rules met.
An attachment server.zip added.
Rules met.
An attachment irpf.zip added.
Rules not met.
...
Check here some frequently asked questions about attachments in requests or in stages of requests. Click on the question to see its details.
...
Section
Painel
borderColor
#ebecf0
Toggle Cloak
id
@saiba-mais-1
What happens if the attachment does not meet the rule?
Cloak
id
@saiba-mais-1
The stage You cannot complete the step in which the request is located cannot be completed and, consequently, the request cannot be sent move on to the next stagestep.
All The attachment must meet all existing rules in the stage must be metstep, and all added attachments must be validated by at least one rule for it to be completed and must validate all added attachments to complete it and send the request sent to the next step.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@saiba-mais-2
What types of files are allowed as attachments?
Cloak
id
@saiba-mais-2
There is a A wide range of file extensions that are is allowed as attachments. The Find detailed below the main extensions that are listed for selection when creating rules for attachmentsare detailed below. However, it is you can also possible to select other more specific ones.
Additionally, if the desired extension is not suggested for selection, you can type it can be typed in, and it will be considered normally in to use it as usual in the rule.
Main extensions
Documents
.doc / .docx
Microsoft Word Document
.pdf
Portable Document Format
.txt
Plain Text File
.rtf
Rich Text Format
.odt
OpenDocument Text Document
Spreadsheets
.xls / .xlsx
Microsoft Excel Spreadsheet
.csv
Comma-Separated Values
.ods
OpenDocument Spreadsheet
Presentations
.ppt / .pptx
Microsoft PowerPoint Presentation
.odp
OpenDocument Presentation
Images
.jpg / .jpeg
JPEG Image
.png
Portable Network Graphics
.gif
Graphics Interchange Format
.bmp
Bitmap Image
.svg
Scalable Vector Graphics
Audio
.mp3
MPEG Audio Layer III
.wav
Waveform Audio File Format
.aac
Advanced Audio Coding
.flac
Free Lossless Audio Codec
Video
.mp4
MPEG-4 Video File
.avi
Audio Video Interleave
.mkv
Matroska Video File
.mov
Apple QuickTime Movie
.wmv
Windows Media Video
Compressed files
.zip
Zip Archive
.rar
RAR Archive
.7z
7-Zip Archive
.tar.gz
Compressed Tarball File
Executable and system files
.exe
Windows Executable File
.dll
Dynamic Link Library
.sys
Windows System File
.sh
Shell Script
.bat
Batch File
Source code and scripts
.html / .htm
HyperText Markup Language File
.css
Cascading Style Sheets File
.js
JavaScript File
.py
Python Script
.java
Java Source Code File
.c / .cpp
C / C++ Source Code File
Database
.sql
Structured Query Language Data File
.db / .sqlite
SQLite Database File
.mdb / .accdb
Microsoft Access Database
Painel
borderColor
#ebecf0
Toggle Cloak
id
@saiba-mais-3
What is the maximum allowed size for an attachment in the request?
Cloak
id
@saiba-mais-3
By default, the maximum allowed size per attachment (file) is 100MB. However, it is possible to you can customize this size in the , which can be decreased or increased , to decrease or increase it up to a limit of 1GB. To do this:
01. Access the Control Panel.
02. In the Technical Parameters group, click on Parameters.
03. In Maximum upload size via web (MB), enter the desired size per file in megabytes.
Note:
To set a size greater than the limit of 1GB, it is necessary you need to follow the steps described in. However, when setting a maximum size greater than the limit (1GB), resources may experience instability when you add attachments (files)are added.
Painel
borderColor
#ebecf0
Toggle Cloak
id
@saiba-mais-4
What is the necessary number
quantity of attachments
for
does a
stage
step of the request require?
Cloak
id
@saiba-mais-4
There is no defined No minimum or maximum quantity is defined. This depends on the stage step and the process in question.
The question that you can be asked ask is: "What evidence or documents are necessary at each stage for the request to be analyzed and successfully completedrequired to successfully analyze and complete the request in each step?" This answer will guide the quantity and rules for the attachments.
#ebecf0
trueEXAMPLE In the Payment stage step of a Payment Request process, the Finance area only makes payments via bank slip. In this case, the slip requester needs to be attached by attach the requester slip at the time of opening the request. Therefore, the Request Payment stage (which is the first stage of the process) must require at least one attachment, which is the bank slip necessary for needed to make the payment to be made when the request reaches the Payment stage.
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@saiba-mais-5
What is the maximum allowed number of attachments in a request or in a stage
step of the request?
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@saiba-mais-5
There is no restriction on the maximum number of attachments that you can be added add to a request (considering all stagessteps) or in a single stage step of the request.
However, when adding more than 600 attachments (files) at once, the system displays a message is displayed warning that there may be instability in the resource may become unstable. Even so, you can add the attachments are added as long as they do not exceed the maximum allowed size per file defined set inthe, which by default is 100MB, and can be changed although you can change it up to the limit of 1GB limit.
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