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The purpose of this guide is to provide users with instructions on how to use the My Safe id app to protect their accounts in online services through multi-factor authentication.
Multi-factor authentication provides an additional layer of security to services and web applications through a token (electronic key) created by the My Safe id app. This token must be entered on the login page of the service so that access to the account is released.
Assuming that only the user has access to the device - and therefore to the token - malicious attacks will be blocked and, even if they have the user’s login and password, they will not have the code generated by My Safe id. In addition, to prevent a token from being reused, the code is automatically replaced every 30 seconds.
The My Safe id app for iPhone can be downloaded from the App Store and for Android smartphones from the Google Play Store.
There are two ways to add the service or web application account to My Safe id: by scanning a code (QR code) or manually entering the access key.
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Both the QR Code and the key for manual inclusion are provided by the service/application to be added to My Safe id. Here is an example. |
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- Open the My Safe id app on your smartphone.
- Click the button
 to access the screen to add accounts.
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It is necessary to grant My Safe id permission to access the device’s camera so that it can scan the code. |
- The device’s camera will be enabled to scan the QR code.
- Point the camera at the QR code so that it can read the code.
- Done! The account will be automatically added to the My Safe id home screen and the token can be used for authentication in the service.
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- Open the My Safe id app on your smartphone.
- Click the button to access the screen to add accounts.
- Click Add manually at the bottom of the screen.
- Enter the name of the service/application in the Title field.
- Enter the user name or access e-mail in the Account field.
- Enter the access key provided by the service/application in the Key field.
- Click
 to save the information.
- Done! The account will be automatically added to the My Safe id home screen and the token can be used for authentication in the service.
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Internet connection on your smartphone is not required to add new accounts or query the tokens in My Safe id. |
My Safe id allows you to edit the title and the user/login associated to the account. Open the app and follow the steps below.
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- Browse to the account to be changed by sliding the screen sideways.
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- Click
 in the upper right corner of the screen.
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- Enter the new title and/or account.
- Click to save the changes.
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My Safe id allows you to delete added accounts. Open the app and follow the steps below.
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- Browse to the account to be deleted by sliding the screen sideways.
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- Click in the upper right corner.
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- Click
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- Click OK to confirm the deletion.
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The following step-by-step instructions show how to enable multi-factor authentication in a Google account (Steps 1 to 4) and add it to My Safe id (Steps 5 to 10).
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How to get the My Safe id app?