Start Points
This option enables the restart of points of the customer for a new count to be made, if necessary.
Once the customer's points are restarted, the current balance is stored in the field Points as history. However, at each restart processing, the content of this field is recorded over with the last balance.
Procedures
To start points:
| 1. | In Points of Client, select Start Points. |
| 2. | Select the desired customer. |
A window requesting administrator's password is displayed.
| 3. | Enter password and click OK. |
Regardless of the used logged on to the environment, the system requires the administrator's password to guarantee safety and control in the processing of points. |
The Points Balance Start window is displayed.
| 4. | Click Next. |
The Parameter window is displayed to carry out the automatic generation.
| 5. | Fill out the following fields. |
| • | Initial Customer |
Enter code of customer from which the verification of the points must be carried out. The system validates the existence of the code in the database.
| • | Initial Store |
Enter customer store from which the verification of points must be carried out. The system validates the existence of the code in the database.
| • | Final Customer |
Enter final customer code over which the verification of points must be carried out, whether it must be equal or higher. The system validates the existence of the code in the database.
| • | Final Store |
Enter final customer code over which the verification of points must be carried out, whether it must be higher than or equal to the initial customer code. The system validates the existence of the code in the database.
| 6. | Click Conclude. |
A confirmation window is displayed with the customers informed; the system looks up the punctuation of each one of them in table MAX – Customers' Table x Campaign Points, saves the total points of Points (MA7_PONTOS) and then deletes the registrations regarding the customer at hand.
| 7. | In the end, the system enters the amount of updated customers. |