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SYMPTOM(s):

Cannot install 10.2B Service Pack

Installing Service Pack gives error

OpenEdge r10.2B not installed

FACT(s) (Environment):

Windows
OpenEdge 10.2B

CAUSE:

Installing 64-bit 10.2B Service Pack on 32-bit 10.2B installation.

FIX:

Install the correct 32-bit 10.2B Service Pack on the 32-bit OpenEdge installation.
The Windows Operating System may be either 32-bit or 64-bit, however the OpenEdge
Service Pack to be installed depends on whether the the OpenEdge installation is 32-bit or
64-bit.