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Objective

The objective of this guide is to present the procedures required to use controlled copies.


Requirements

The requirements to use the controlled copy are:

  • The Controlled copy printing of Microsoft® Office files (Word and Excel®), does not work in Linux®, because it requires Microsoft® Office installed on the server and client. Remember that for machines with 64-bit operating systems, you must use the 64-bit Microsoft® Office.
  • To use the controlled copy with a server running Windows 7, or Windows server 2008, it is extremely important to update from Windows Update. Some essential components for the controlled copy process do not come by default with the installation of Windows and Office, and it is necessary to update them so these packages are installed. 
  • To update the properties of the file, it is necessary to mark the attribute Update Controlled copy properties? at the posting of the document, as shown in the figure.





Controlled copy

In some installations, the following error occurs: "java.lang.NoClassDefFoundError: null" when printing Microsoft® Office documents. In this case, some settings must be made on the service:
 


    • On the Windows® service screen, access the properties of the Fluig service, as shown in the image below:



    • You must configure an administrator user to execute the service.



    • Make sure that this user has full control over the directories of the volume. 



    • On the Windows® service screen, it is also necessary that the Print Spooler service is started on the machines where the printing will be carried out.



     

    PDF files

    When using PDF files, there may be situations when the controlled copy is not printed, when it involves Linux ® server and Windows ® client. This can occur due to IP mapping. To detect this situation, we recommend that you simulate the situation as follows:

    (a) Open the Java™ console and copy the URL of the file located right after the String printDocument;

    (b) paste the URL on the browser and check if the file opens normally.

    If the Java Console isn´t enabled, you can enable it in the Java Control panel.


    Variables for use in Controlled copy

    Properties that update when the document is displayed:

    Variable
    Description
    Webdesk.AuthorAuthor of the document
    Webdesk.activeActive document
    Webdesk.DocumentDocument code

    Webdesk.Publisher

    		Publisher of the document
    Webdesk.Version

    Document version

    Webdesk.DescriptionDocument description 
    Webdesk.DestinationAreaArea 
    Webdesk.ApprovedOnDate when the document was approved
    Webdesk.CreationDateDocument creation date 
    Webdesk.ExpiresOnDocument expiration date 
    Webdesk.FirstVersionDateDate of first version 
    Webdesk.LastUpdateDateLast Updated: 


    Properties that update when the document is printed:

    Variable
    Description
    Webdesk.PrintDatePrint Date 
    Webdesk.PrintedDocument.AreaResponsible Responsible for the area 
    Webdesk.PrintedDocument.DescriptionDocument description
    Webdesk.PrintedDocument.NumberDocument number
    Webdesk.PrintedDocument.VersionDocument version 
    Webdesk.PrintedDocument.PrintRequesterRequester/Requestor