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Product_title
TitleO que é?
Imagehttps://tdn.totvs.com/download/attachments/636719845/o%20que%20%C3%A9.png


Nossa metodologia de projetos foi construída para ser uma ferramenta que auxilia tanto o cliente quanto a equipe TOTVS e visa aumentar a efetividade do gerenciamento de projetos.

Na versão 2.0 integramos dois conceitos, o Tradicional e o Ágil criando uma metodologia híbrida, trazendo previsibilidade e entregando valor durante todo o ciclo de vida do projeto.

Com isso, simplificamos os processos para transformar a entrega de serviços da TOTVS de forma mais simples e ágil e garantir maior efetividade para nossos clientes, fidelizando os pela experiência.

A metodologia de Projetos TOTVS compreende os grupos de tarefas relacionadas ao Gerenciamento do Projeto, organizadas por Fases, definindo assim, um fluxo natural da condução do projeto de forma estruturada e padronizada.

As fases, guiam os entregáveis ou processos e atividades organizadas. Cada fase é encerrada em um Quality Gate para verificar a completude dos entregáveis.

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ÍNDICE
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		<td><a href="#ancora-ciclo-de-venda">
			<b>Ciclo de Venda</b><br><img class="img-celula" src="https://tdn.totvs.com/download/attachments/650500401/venda-icon.png?api=v2">
		</a></td>  		<td><a href="#ancora-preparacao">
			<b>Preparação</b><br><img class="img-celula" src="https://tdn.totvs.com/download/attachments/650500401/fase1-icon.png?api=v2">
		</a></td>
		<td><a href="#ancora-refinamento">
			<b>Refinamento</b><br><img class="img-celula" src="https://tdn.totvs.com/download/attachments/650500401/fase2-icon.png?api=v2">
		</a></td>
		<td><a href="#ancora-realizacao">
			<b>Realização</b><br><img class="img-celula" src="https://tdn.totvs.com/download/attachments/650500401/fase3-icon.png?api=v2">
		</a></td>
		<td><a href="#ancora-operacao">
			<b>Operação</b><br><img class="img-celula" src="https://tdn.totvs.com/download/attachments/650500401/fase4-icon.png?api=v2">
		</a></td>
 		<td><a href="#ancora-dicas">
			<b>Dicas</b><br><img class="img-celula" src="https://tdn.totvs.com/download/attachments/650500401/dicas.png?api=v2">
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<article class="objetivo">
<h3><b>Objetivo</b></h3>

<p>Abordar todo o processo comercial, desde a arquitetura do projeto até o primeiro contato do time de Serviços com o cliente após a assinatura da proposta.</p>
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<h2 class="entregaveis"><b>Entregáveis e <span class="letraLaranja">Atividades</span></b></h3>

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Product_title
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<article class="objetivo">
<h3><b>Objetivo</b></h3>

<p>É o alinhamento mais aprofundado das necessidades e expectativas, com definição do time do projeto e partes interessadas, revisão e confirmação do escopo, dos prazos e da estratégia em geral.</p>

<p>É também um momento de identificação/revisão dos riscos e alinhamento técnico. A organização geral deve compor o plano preliminar do projeto e promover um bom evento de abertura e determinação do baseline (versão 1).</p>
</article>
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<h2 class="entregaveis"><b>Entregáveis e <span class="letraLaranja">Atividades</span></b></h3>

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TitlePassagem de Bastão
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Product_title
TitleIniciação do Projeto
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TitlePlanos do Projeto, Cronograma e Custos
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description1.4.1 Elaboração de Cronograma e Definição de Marcos do Projeto

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description1.4.3 Determinação do Baseline 1

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TitleBoas Vindas do Projeto
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description1.5.1 Programar e Realizar a Reunião de Abertura do Projeto (Kick-Off)

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TitleEncerramento da Fase
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description1.6.1 Encerramento da Fase e Avaliação de Quality Gate

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<article class="objetivo">
<h3><b>Objetivo</b></h3>

<p>É o desenho efetivo da solução a ser entregue, sendo revisto os requisitos sobre a análise dos processos “TO BE” e eliminação de gaps do escopo e/ou processo.</p>

<p>Nesta fase as estratégias do projeto são refinadas e são definidos os fluxos de trabalho para as próximas fases. Além disso, é esperado que ao final desta fase seja elaborado o plano de Sprints para a construção e teste da solução.</p>
</article>
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<h2 class="entregaveis"><b>Entregáveis e <span class="letraLaranja">Atividades</span></b></h3>

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description2.1.2 Assegurar que os Recursos Estejam Atribuídos às Tarefas Programadas

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imagehttps://tdn.totvs.com/download/attachments/650500401/2.1.3%20GERENCIAR%20PROBLEMAS.png?api=v2
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description2.1.5 Organizar Cerimônias do Scrum

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<h3><b>Objetivo</b></h3>

<p>É a construção de fato sobre o desenho detalhado aprovado na fase anterior.</p>

<p>A construção e testes são baseadas em Sprints com base no backlog. A preparação do plano de virada e os testes integrados ocorrem nesta etapa.</p>
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<h3><b>Objetivo</b></h3>

<p>É a execução das atividades para entrada em produção e o período de Acompanhamento ou Operação Assistida do sistema logo após a divulgação oficial do GO LIVE!</p>

<p>Também devem ser realizados os procedimentos de orientação ao Cliente como trabalhar com os canais oficiais de Suporte TOTVS, atualizar o time de Relacionamento e registrar de forma organizada todas as lições aprendidas (que ainda não tenham sido registradas).</p>
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TitleDicas e Melhores práticas
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<article class="objetivo">
<h3><b>Templates e Aceleradores</b></h3>

<p>Todos os templates atualizados da Metodologia estão disponíveis no <a href="https://tdn.totvs.com/display/MD/Guia+de+Templates+da+MIT+Digital">Guia de Templates</a>,
onde você encontra também todas as orientações de uso.</p>
<p>Lembre-se de sempre utilizar templates atualizados e com a identidade visual vigente.</p>
<p>Os aceleradores de projeto podem ser encontrados e compartilhados no portal de
Aceleradores do Framework de Serviços.</p>

<h3><b>Repositório do Projetos</b></h3>
<p>É fundamental que os documentos do projeto sejam criados, elaborados e mantidos sempre no repositório do projeto <b>em nuvem</b></p>
<p>Hoje contamos com ferramentas de armazenamento, compartilhamento e edição em tempo real dos documentos pela equipe e que podem ser sincronizadas com sua máquina, isso garante muito mais agilidade e principalmente segurança para os nossos projetos. </p>
<p>Evite manter e editar documentos localmente.</p>

<h3><b><i>Mindset</i></b></h3>
<p>Um <i>mindset</i> pode ser definido como um conjunto de pensamentos e crenças que moldam
a forma com que uma pessoa ou grupo de pessoas se comporta e toma decisões em
diferentes situações.</p>
<p>O <i>mindset</i> correto acolhe desafios, bem como coisas novas e diferentes em nossa vida.</p>
<p>Pessoas com <i>mindset</i> de crescimento aprendem umas com as outras. Além disso, elas reconhecem falhas e erros como oportunidades para aprenderem e reconhecerem suas fraquezas, mas estão sempre focadas em transformá-las em pontos fortes.</p>
<p>Defendemos quatro atitudes e comportamentos que facilitam o desenvolvimento do mindset desejado: <b>Foco, Trabalho em Equipe, Aprendizado e Adaptação.</b></p>

<p>A metodologia de projetos da TOTVS deve ser adaptável a cada contexto específico de projeto e é uma ferramenta de apoio a gestão.</p>

<p><b>Ainda tem dúvidas?</b></p>

<p>Acesse a <a href="https://tdn.totvs.com/display/MD/Central+de+Ajuda">Central de Ajuda</a> ou envie um e-mail para:
[email protected]
</p>

</article>

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Nuestra metodología de proyectos fue construida está diseñada para ser una herramienta que ayuda tanto al cliente como al equipo de TOTVS y tiene como objetivo aumentar la eficacia de la gestión de proyectos.

En la versión 2.0 , integramos dos conceptos, Tradicional y Ágil, creando una metodología híbrida, brindando que aporta previsibilidad y entregando valor a lo largo del entrega valor durante todo el ciclo de vida del proyecto.

Como resultadoDe esta manera, simplificamos los procesos para hacer más simple y ágil transformar la entrega de los servicios de TOTVS y asegurar una mayor efectividad a de una forma más sencilla y ágil y así garantizar una mayor efetividad para nuestros clientes, fidelizando fidelizándolos a través de la experiencia.

La metodología de Proyectos TOTVS Projects comprende los grupos de tareas relacionadas con la Gestión de ProyectosAdministración del Proyecto, organizadas por Fases, definiendo así y de esta manera define un flujo natural de gestión de proyectos la conducción del proyecto de forma estructurada y estandarizada.

Las fases guían los entregables o los procesos y actividades organizadosorganizadas. Cada fase finaliza se cierra en un Quality Gate para verificar la integridad completitud de los entregables.

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<h3><b>Objetivo</b></h3>

<p>Abordar<p>Aborda todo el proceso comercial, desde la arquitectura del proyecto hasta el primer contacto del equipo de Servicios con el cliente posterior trasa la firma de la propuesta.</p>
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<h3><b>Objetivo</b></h3>

<p>Es eluna alineamientoalineación más profundoprofunda de las necesidades y expectativas, con la definición del equipo dedel proyecto y stakeholders,partes interesadas, y la revisión y confirmación del alcance, los plazos y la estrategia en general. </p>

<p>También<p>Y también es un momento para la identificaciónidentificar/revisiónrevisar delos riesgos y la alineación técnica. La organización general debe redactarconformar el plan preliminar del proyecto y promover un buen evento de apertura y la determinación de la línea de basebaseline (versión 1).</p>
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TitlePlanes del Proyecto, cronograma Cronograma y costos del proyectoCostos
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TitleBienvenida al Proyecto Bienvenida
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TitleCierre de Fasela fase
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<h3><b>Objetivo</b></h3>

<p>Es el diseño efectivo de la solución a entregar, revisando los requerimientosrequisitos sobreen el análisis de los procesos “TO BE” y eliminando brechas en el alcance y/o proceso.</p>

<p>En esta fase se refinanperfeccionan las estrategias del proyecto y se definen los flujos de trabajo para las siguientes fases. Además, se espera que al final de esta fase, se elabore elun plan SprintsSprint para la construcciónconstruir y prueba deprobar la solución.</p>
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TitleEjecución, Seguimiento Monitoreo y Control de Proyectosdel Proyecto
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TitleDefinición de estrategias las Estrategias de prueba
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TitlePreparación de entrenamientola capacitación
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TitleBacklog del Proyecto y Planificación planificación de Sprint las Sprints y ReleaseReleases
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<h3><b>Objetivo</b></h3>

<p>Es la construcción de facto realen sobrebase elal diseño de detalledetallado aprobado en la fase anterior.</p>

<p>La construcción y las pruebas se basan en Sprints basados ​​enen lael acumulación. Labacklog. En esta etapa se llevan a cabo la preparación del plan de reestructuracióntransición y las pruebas integradas se lleva a cabo en esta etapa.</p>
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<h3><b>Objetivo</b></h3>

<p>Es la ejecución de las actividades para la entrada en producción y el período de MonitoreoSeguimiento u Operación Asistidaasistida del sistema ¡inmediatamente posterior a la divulgación oficial de GO LIVE!</p>

<p>También se deben llevar realizara cabo procedimientos de orientación al clienteCliente, como trabajar con los canales oficiales de Soporte TOTVS, actualizar el equipo de Relación y registrar de maneraforma organizada todas todoslas loslecciones aprendizajesaprendidas (que aún no se han sido registradosregistrado).</p>
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description4.1.1 Supervisar Monitorear y controlar las actividades del proyectoProyecto


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TitleSugerencias y mejores prácticas
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<h3><b>Plantillas y Aceleradores</b></h3>

<p>Todas las plantillas Metodológicas actualizadastemplates actualizadas de la Metodología están disponibles en ella  <a href="https://tdn.totvs.com/display/MD/Guia+de+Templates+da+MIT+Digital">Guía de plantillas<templates</a>, donde también puedepodrá encontrar todas las pautasdirectrices de uso.</p>
<p>Recuerda<p>Recuerde siempre utilizar siempretemplates plantillas actualizadas y con la identidad visual vigente.</p>
<p>Los aceleradores de proyectos se pueden encontrar y compartir en el portal de proyectos.
Aceleradores de marcosFramework de serviciosServicios.</p>

<h3><b>Repositorio dedel proyectos<proyecto</b></h3>
<p>Es esencialfundamental que los documentos del proyecto se creen, preparenelaboren y mantengan siempre en el repositorio del proyecto  <b>en la nubem<nube.</b></p>
<p>Hoy contamos con herramientas para almacenar, compartir y editar los documentos en tiempo real, por parte del equipo y que se pueden sincronizar con tusu máquina, lo estoque aseguragarantiza mucha másmayor agilidad y, sobre todo, seguridad para nuestros proyectos.</p>
<p>Evite guardarmantener y editar documentos localmente.	</p>

<h3><b><i>Mindset</i></b></h3>
<p>Una <i>mindset</i> se puede definir como un conjunto de pensamientos y creencias que danmoldean forma a la forma en la que una persona o grupo de personas se comporta y toma decisiones en diferentes situaciones.</p>
<p>La <i>mindset</i> correcta recibe dacon lalos bienvenidabrazos aabiertos los desafíos, así como a las cosas nuevas y diferentes en nuestrasnuestra vidasvida.</p>
<p>Las personas con <i>mindset</i> de crecimiento aprenden unas de otras. . Además, reconocen loslas fracasosfallas y los errores como oportunidades para aprender y reconocenreconocer sus debilidades, pero siempre se enfocadoscentran en convertirlos en fortalezas.</p>
<p>Defendemos cuatro actitudes y comportamientos que facilitan el desarrollo de la mentalidadmindset deseada: <b>EnfoqueEnfoque, Trabajo en Equipo, Aprendizaje y Adaptación.</b></p>

<p>La metodología de proyectos de TOTVS debe ser adaptable ala cada contexto específico de cada proyecto y es una herramienta de apoyo a la gestión.</p>

<p><b>¿Aún tienes dudas?</b></p>

<p>Vaya<p>Acceda al  <a href="https://tdn.totvs.com/display/MD/Help+Central">Centro de ayuda</a> o envíe un correo electrónico a:
servicos servicios.gestaoqualidade@totvscustomerexperience@totvs.com.br</p>

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TitleWhich What is it all about?
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Our project methodology was built to be a tool that helps both the client customer and the TOTVS team and aims to increase the effectiveness of project management.

In version the 2.0 version, we integrated two concepts, Traditional and Agile, creating a hybrid methodology, bringing providing predictability and delivering value throughout the project lifecycleproject’s life cycle.

As a resultWith that, we simplify simplified the processes to make the delivery of TOTVS services simpler and more agile and ensure to guarantee greater effectiveness for our customers, building loyalty through experience.

The TOTVS Projects Project methodology comprises encompasses the groups of tasks related to Project Management, organized by Phasesinto Stages, thus defining a natural flow of how the project management will be conducted in a structured and standardized way.

Phases The stages guide the deliverables or organized processes and organized activities. Each phase is terminated at closed in a Quality Gate to verify the completeness of the deliverables.

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<h3><b>Objetivo<<h3><b>Purpose</b></h3>

<p>Address<p>Addresses the entire commercialbusiness process, from the project architecture to the service team’s first contact ofwith the Servicescustomer, teamafter with the clientsignature afterof signing the proposal.</p>
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<h3><b>Objective<<h3><b>Purpose</b></h3>

<p>It<p>This is the most deeperin-depth alignment of needs and expectations, with the definition ofdefining the project team and stakeholders, reviewreviewing and confirmationconfirming of the scope, deadlines and the strategy in general.</p>

<p>It is also a time for risk identification/review of risks and technical alignment. The overall organization mustshould composeinclude the preliminary project plan and promote a good opening event and baseline determination event (version 1).</p>
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<h3><b>Objective<<h3><b>Purpose</b></h3>

<p>It is the effective design of the solution to be delivered, reviewing the requirements on the analysis of the “TO BE” processes and eliminating gaps in the scope and/or process.</p>

<p>In this phase the project strategies are refined and the workflows for the next phases are defined. In addition, it is expected that at the end of this phase, the Sprints plan for the construction and testing of the solution will be prepared.</p>
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TitleProject Execution, Monitoring and Control
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description2.1.1 Monitor and Control Project Activities


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description2.1.2 Ensure Resources Are Assigned to Scheduled Tasks

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description2.1.3 Manage Problems, Measures and Risks, Changes, Schedule and Costs

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description2.1.4 Communicate Status to Stakeholders

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description2.1.5 Organizing Scrum Ceremonies

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TitleProcess and Configuration Analysis and Design
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description2.2.1 Process Assessment Workshop


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description2.2.2 Process Design and Configuration

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TitlePrototype and Validation
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description2.3.1 Execution of the Solution Prototype/Workshop with the Customer

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TitleDefinition of Test Strategies
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TitleTraining Preparation
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TitleDefinição de Conversão de Dados e Interface
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description2.6.1 Definition of Data Conversion and Interface

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TitleProject Backlog and Sprint and Release Planning
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description2.7.1 Project Backlog and Sprint and Release Planning

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TitlePhase Closure
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TitleAchievementRealization
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<article class="objetivo">
<h3><b>Objective<<h3><b>Purpose</b></h3>

<p>It is the actual construction on the detailed design approved in the previous phase.</p>

<p>Building and testing is based on Sprints based on the backlog. Preparation of the turnaround plan and integrated testing takes place at this stage.</p>
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<h2 class="entregaveis"><b>Deliverables and<span& <span class="letraLaranja">Activities</span></b></h3>

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TitleProject Execution, Monitoring and Control
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description3.1.1 Direct and Manage Project Execution


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description3.1.2 Manage Problems, Measures and Risks, Changes, Schedule and Costs

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description3.1.3 Communicate Project Status and Progress

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TitleSprint e Releases
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description3.2.1 Product Configuration


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description3.2.2 Order / Customization Development

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TitleExecution of Training
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description3.3.1 Key User Training


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TitleData Load Execution
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description3.4.1 Prepare and Execute Data Load


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TitlePreparation and Execution of Simulations
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description3.5.1 Unitary tests
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description3.5.2 Integrated tests

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TitleTransition Plan
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description3.6.1 Definition of the Turnover Test
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description3.6.3 Approve and publicize the turnaround

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TitlePhase Closure
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description3.7.1 Phase Closure and Quality Gate Assessment


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<h3><b>Objective</b></h3>

<p>It is the execution of activities for entry into production and the Monitoring or Assisted Operation period of the system right after the official disclosure of GO LIVE!</p>

<p>Customer orientation procedures must also be carried out, such as working with the official TOTVS Support channels, updating the Relationship team and recording in an organized manner all lessons learned (which have not yet been recorded).</p>
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TitleProject Execution, Monitoring and Control
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description4.1.1 Monitor and Control Project Activities


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description4.1.2 Manage Problems, Measures and Risks

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description4.1.3 Manage Changes, Schedule and Costs

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description4.1.4 Communicate Status to Stakeholders

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description4.2.1 Preparation of the Production Environment

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description4.2.6 Execution of Turnover Tests

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description4.2.7 GO / NO GO disclosure

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description4.2.3 Alignment with TOTVS Support

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description4.2.4 Formalization of the Strategy and Monitoring Agreement

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description4.2.5 Transition Execution

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TitleAssisted operation
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description4.3.1 Monitor Assisted Operation
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TitleTransition, Retrospective and Closing
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description4.4.1 Project Retrospective, Ensuring that all Project Completion Activities have been Completed

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<h3><b>Templates and Accelerators</b></h3>

<p>All updated Methodology templates are available at <a href="https://tdn.totvs.com/display/MD/Guia+de+Templates+da+MIT+Digital">Templates Guide</a>, where you can also find all the usage guidelines.</p>
<p>Remember to always use updated templates and with the current visual identity.</p>
<p>Project Accelerators can be found and shared on the project portal Service Framework Accelerators.</p>

<h3><b>Project Repository</b></h3>
<p>It is essential that project documents are created, prepared and always kept in the project repository <b>in the cloud</b></p>
<p>Today we have tools for storing, sharing and editing documents in real time by the team and that can be synchronized with your machine, this guarantees much more agility and especially security for our projects. </p>
<p>Avoid maintaining and editing documents locally.</p>

<h3><b><i>Mindset</i></b></h3>
<p>A <i>mindset</i> can be defined as a set of thoughts and beliefs that shape the way in which a person or group of people behaves and makes decisions in different situations.</p>
<p>The right <i>mindset</i> welcomes challenges as well as new and different things in our lives.</p>
<p>People with a growing <i>mindset</i> learn from each other. Furthermore, they recognize failures and mistakes as opportunities to learn and recognize their weaknesses, but are always focused on turning them into strengths.</p>
<p>We defend four attitudes and behaviors that facilitate the development of the desired mindset: <b>Focus, Teamwork, Learning and Adaptation.</b></p>

<p>TOTVS' project methodology must be adaptable to each specific project context and is a management support tool.</p>

<p><b>Still have questions?</b></p>

<p>Go to <a href="https://tdn.totvs.com/display/MD/Central+de+Ajuda">Central de Ajuda</a> or send an email to:
[email protected]
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