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Speaking of Deleting Requests...

Only the requester, manager and administrators can delete a request.

There are process requests that finished or have been canceled and, in many situations, those requests are used for querying their histories, attachments, among others. However, there are requests that will not be used after being canceled or finished. In that case, you can use this feature to delete them.

 

LEARN MORE

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Basic Path

 

01. Select the Delete Requests feature in the main menu.

The shortcut for the Delete Requests feature is available in the main menu through the Processes icon.

02. Enter the start and end dates, defining a range within which process requests will be searched and displayed for deletion.

03. Enter the start and end request code range, defining an interval within which process requests will be searched and displayed for deletion.

04. Check the statuses that should be considered in the search.

The available options are:

  • Finished - When checked, it determines that the finished requests should be considered for the query.
  • Canceled - When checked, it determines that the canceled requests should be considered for the query. 

05. Among the available processes, select which should be considered for querying process requests that will be displayed for deletion.

You can only delete requests of a single process at a time. 

06. Click Search

07. In the listing displayed, check the requests that you want to delete

08. Click Confirm.

09. In the delete confirmation message, click Confirm.

 

 

Attention!

This documentation is valid from update 1.5.10 on. If you use an earlier version, it may contain information different from what you see in your platform.

 

 

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