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Speaking of Deleting Requests...

Only the requester, manager and administrators can delete a request.

There are process requests that finished or have been canceled and, in many situations, those requests are used for querying their histories, attachments, among others. However, there are requests that will not be used after being canceled or finished. In that case, you can use this feature to delete them.

 

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Basic Path

 

01. From the main menu, click Processes.

02. Click Delete requests.

03. Define the required information to search for the request to be deleted.

Required information:

Date
Start and end dates establishing a period within which process requests are queried and displayed for deletion.

Requests
Request start and end codes establishing a period within which process requests are considered for deletion.

Status
Requests status to be considered in the query for deletion. Available options are:

  • Finished: when it is checked, the finished requests are considered in the query
  • Canceled: when it is checked, the canceled requests are considered in the query.

Processes
Process whose requests should be considered in the query for deletion. You can only delete requests from one process at a time.

04. Click Search.

05. In the displayed listing, check the requests to be deleted

06. Click Confirm.

07. In the delete confirmation message, click Confirm.

 

 

Attention!

This documentation is valid as of the 1.5.11 update. Previous updates may contain different information than what you see on your platform.

 

 

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