Index
Speaking of login...
The login page is the portal through which users access the company on TOTVS Fluig Platform. To access the login page, users must enter the company domain in the browser address bar, such as https://yourcompany.fluig.com. Users can only be authenticated through the login page of the company to which they belong, otherwise access will be denied.
Login
01. Enter the account login.
It is possible to authenticate yourself in the platform using the login or the email informed by the administrator in the user registration.
Except if there is another active user with the same email in a different company, this user and others with the same email will not be able to access the system using their email address. In this case, login must be made by entering only the login, and not the email address.
02. Enter the user password.
03. Click Access.
After clicking Access, if the information is correct, the platform will perform the authentication. If a consent form is set up for the platform, the user must accept the form in order to access the Home page.
Retrieve password
01. Click Forgot your password?.
02. Enter the account login to retrieve the password.
03. Click Send.
You will receive an e-mail containing a link to reset your password. This link is valid for 24 hours.
Notes:
- This procedure applies to any platform user with a valid e-mail address.
- This procedure cannot be used to reset Identity passwords.
04. Open the link received via e-mail.
05. Enter the new password and confirm.
06. Click Send.
This will reset your password and allow you to access the platform.
Attention!
This document is valid as of the 1.7.0 - Lake update. Previous updates may contain different information than what you see on your platform.
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