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This documentation refers to the new process editor of the platform. If you are using the current process editor, access Configure activities and flows. |
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Speaking of the Cancellation component... 
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The Cancellation component indicates that the request was not fulfilled, but rather canceled. When the request is sent to this stage, it the request is automatically finalized, even if it has not gone through all possible stages of the process.
When consulting you query requests, the system identifies those that have been canceled are identified with the status Canceled and are listed lists them separately from those that have been finalized.
Configuring the Cancellation component
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Multimedia name configurar-cancelamento.mp4 width 100% page Plataforma ❙ Cancelamento autostart true space fluig height 5%
01. In the process diagram, click on the Cancellation component 
that you want to configure.
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03. Click on Save draft – located on the right side of the top bar – to save the settings made in the Cancellation component.
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This documentation is valid from the Voyager update (2.0). If you are using a previous update, it may contain information different from what you see on your platform. |
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